Last Updated: November 2025

At Bellavern, accessible from bellavern.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

1. Information We Collect

We collect personal information that you voluntarily provide when you make a purchase or contact us, including:

Name
Email address
Shipping and billing address
Payment information (processed securely via third-party providers)
Order details

We may also collect automatic data such as:

IP address
Browser type
Device information
Browsing behavior on our website

2. How We Use Your Information

We use your information to:

Process and deliver orders
Provide customer support
Improve our website and services
Send transactional emails related to your purchase
Prevent fraud and improve security

3. Sharing Your Information

We do not sell or rent your information.
We may share data only with:

Payment processors
Shipping carriers
Service providers who help operate our store

All partners follow strict data protection rules.

4. Cookies

We use cookies to improve user experience, analyze traffic, and personalize content.
You can control cookies through your browser settings.

5. Data Protection

We implement strict technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

Access your personal information
Request corrections
Request deletion
Opt out of communications

For requests, contact: support@bellavern.com

↩️ Return & Refund Policy — Bellavern

Last Updated: November 2025

We want you to be fully satisfied with your purchase. If your item arrives damaged, defective, or not as described, you are eligible for a return or exchange.

1. Return Period

You may request a return within 30 days of receiving your order.

2. Eligibility for Returns

Your item must:

Be in original condition
Include all accessories
Not show signs of misuse

3. Non-Returnable Items

Gift cards
Items purchased on final sale
Personalized products

4. Refunds

Once we receive and inspect your return, your refund will be processed to the original payment method.
Please allow 5–10 business days after approval.

5. Exchanges

If you received a defective or incorrect item, we will replace it at no additional cost.

6. Return Shipping

Return shipping costs may apply unless the item is defective or incorrect.

To start a return, email: support@bellavern.com