Shipping & Delivery Policy

Last Updated: November 2025

We work to ensure your order arrives quickly and safely.

1. Processing Time

Orders are processed within 1–3 business days.

2. Delivery Time

Estimated delivery time:
3 to 10 business days (Brazil)

Delivery times may vary depending on location, customs, and carrier delays.

3. Tracking Information

Once shipped, your order will include a tracking number sent to your email.

4. Shipping Address Accuracy

Customers are responsible for providing the correct shipping address.
We are not responsible for delays or lost packages due to incorrect information.

5. Lost or Delayed Packages

If your package is delayed or lost, contact us at support@bellavern.com and we will assist immediately.